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ILLUMINATING PERFORMANCE EXCELLENCE
A short, straightforward & insightful video series designed to introduce anyone to the basic principles of performance excellence
(view all videos in 30 min.)
Episode 1 - The Best Starting Place, Build Your Organizational Profile
Episode 2 - Getting to Know the Performance Excellence System
Episode 3 - What is a PE Leadership System?
Episode 4 - Setting a Strategic Course & Defining Key Outcomes
Episode 5 - Understanding Customer Needs & Their Importance
Episode 6 - Defining & Engaging the Workforce, The Core of Improving
Episode 7 - Understanding Key Operations & Support Systems
Episode 8 - Assessing & Understanding Key Results
Episode 9 - Measuring, Analyzing & Levering Knowledge Management
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