top of page
Friendly Business Team


Since 1994, hundreds of organizations have trusted PENW to assist them in achieving improved organizational performance. Also during that time, PENW has trained hundreds of examiners in a systematic approach to assess organizational systems using the Baldrige Performance Excellence Framework. In total, it is estimated that over a quarter million employees have been positively impacted by PENW programs and services.  Today, becoming a PENW member firmly states your commitment to organizational excellence and economic development across the Pacific Northwest.

PENW Value Proposition

Benefits of Becoming a PENW Member

When you become a PENW, you gain access to a plethora of educational resources and experiences that take your knowledge to a new level.

  • Presentations, webinars and courses

  • Peer-based assessments 

  • Exposure to world-class best practices

  • Communities of Practice builds consensus within your leadership team

  • Objective, value-added feedback to advance your key systems and processes

Corporate & Individual Membership 

Whether you are beginning or already have started, PENW has valuable services for everyone!

  • Schedule a meeting with the Executive Director, and include a few key leaders if appropriate

  • Share your strategic and operational goals

  • Learn more about PENW's extensive array of services and pricing structure

  • Together, we will identify your current priorities and develop a targeted organizational learning plan

  • Select a membership level based on your budget, pace, and internal support of this effort

    • Members get a 25-50% discount off of List Price of all PENW services (varies by offering)

    • Members "charge services" against annual contribution amount; easy one-time payment

    • Members who exceed annual contribution may request a membership discount  extension on additional services purchased

Educational Offerings

A community of leaders dedicated to improving organizational outcomes

Pam Taylor

City of Walla Walla

"PENW has helped our leaders change the way they look at our workplace culture and how we better serve our residents and businesses. The process is reshaping and impacting the conversation about where we are and where we want to go."

Ryan Locicero

Clean Water Services

"With the aid of the Performance Excellence framework, we are equipped with a comprehensive approach to enhance our organization's performance. Our success rests on our concerted effort, but with PENW's support, we are confident in our ability to reach our goals."

Jennifer Capps

Mason Health

"As a member, PENW provides us with important services supporting organizational transformation while providing our leadership with access to like-minded leaders who share their successes and failures all in the spirit of continual learning and improvement.  After all, we are all in this together and we are grateful for PENW!"
bottom of page