“If the executive lets the flow of events determine what he does, what he works on, and what he takes seriously, he will fritter himself away “operating.” He may be an excellent person. But he is certain to waste his knowledge and ability and to throw away what little effectiveness he might have achieved. What the executive needs are criteria which enable him to work on the truly important, that is, on contributions and results, even though the criteria are not found in the flow of events.”
― Peter F. Drucker, The Effective Executive
Looking to engage your entire workforce and improve organizational performance?
Our Services - What we do
Our People - Who we are
Formed in 1994 as the Washington State Quality Award (WSQA), today PENW serves organizations across the Northwest in Alaska, Idaho, Oregon and Washington.
Includes 200+ volunteers across a variety of sectors (healthcare, manufacturers, government, schools, businesses and nonprofits) who are using leading continuous improvement thinking and organizational development tools to improve their organizational performance.
Strategic partner of the national Baldrige Performance Excellence Program and regional Alliance for Performance Excellence program.
Our Vision - Why we do it
Achieve sustainable performance excellence throughout the regions we serve.
We believe strong organizations committed to performance excellence create more value for their employees, stakeholders and communities. As local citizens, we are invested in helping organizations achieve their objectives, participate in a community of learning with others and
make the Northwest a better place to live, work and play.
Our Triple Aim: enabling your workforce and leaders to thrive in your organization!
1. Deliver on your commitment to customers
2. Develop a culture of improvement & innovation
3. Build sustainability to achieve short- and longer-term goals.